Customer Service

Shipping & Delivery: We ship all orders with United Parcel Service (UPS) Residential Ground.
international orders: Please contact us at sales@polycare.com for further information.
Returns & Replacements: Damaged items should be refused upon delivery. Items must be returned in original packaging and noted by UPS. Once items have been received by PolyCare, and assessed. Refunds or new products will be issued.
Ordering: Please use our shopping cart or you can give us a call at 914-834-2181
Payment, Pricing & Promotions: All payments are to be made via credit card unless approved by our sales department. All sales and promotions are subject to change without notice. Other fees may apply. Please contact us for details.
Viewing Orders: You can view orders if you create an account. You will be notified of order transactions via email. Please allow polycare.com through any SPAM filter you may have.
Updating Account Information: You can update your account information once you have registered and signed in. A link to edit you account is located at the top right of the website.

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